Privacy Policy

1. Introduction

QMe AI (“we”, “our”, or “us”) operates the QMe AI platform, accessible at qme.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: your name and email address when you register via Google OAuth or email magic link.
• Content data: URLs and media content you submit for analysis (YouTube, TikTok, Instagram, LinkedIn, X, Facebook Ads).
• Usage data: pages visited, features used, and interactions with our platform.
• Payment information: processed securely by Stripe; we do not store full card details.

3. Google OAuth & Google API Services

When you sign in with Google, we receive your name, email address, and profile picture from Google.

QMe AI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We use Google sign-in solely for authentication. We do not access your Google Drive, Gmail, Calendar, or any other Google services beyond your basic profile information.

4. How We Use Your Information

• To create and manage your account
• To provide AI-powered content analysis services
• To process payments and manage subscriptions
• To send transactional emails (magic links)
• To improve and maintain the platform's functionality
• To comply with legal obligations

5. Data Sharing & Disclosure

We do not sell your personal data. We share data only with:

• Supabase — database and authentication infrastructure
• Stripe — payment processing
• AI providers (Azure, OpenAI) — to process content analysis requests
• Law enforcement or government authorities when required by law

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at the email below. Processed content may be retained for a limited period to provide analysis history.

7. Cookies & Tracking

We use cookies and similar technologies to maintain your session and improve platform performance. Session cookies are required for authentication and cannot be disabled. We may use analytics tools (e.g. Hotjar) to understand usage patterns.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data (“right to be forgotten”)
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at hello@qme.ai.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. All data is transmitted over HTTPS.

10. Children's Privacy

QMe AI is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the service after changes constitutes acceptance.

12. Contact Us

For any questions about this Privacy Policy, please contact us at: privacy@qme.ai